Live Chat
Bring website widgets, chat pages, email, and Telegram into one inbox.
Live Session and Live Chat- Widget & Chat Page
- Email & Telegram
- Follow-up Management
AI Assistant
Autopilot answers FAQs. Copilot helps agents draft, polish, and translate replies.
- Custom Agents
- FAQ & Docs
- Autopilot reception
- Copilot suggestions
Global Chat
Auto-translate visitor messages and agent replies for global support.
- Visitor translation
- Reply translation
- Two-way switching
- Global network fit
Custom touchpoints
Customize brand, widget, chat page, greetings, forms, and offline replies.
- Brand & Widget
- Chat Page & Entry
- Greetings & Offline Replies
- Ratings & Forms
Customer Ops
Track sources, profiles, tags, history, behavior, and ratings.
- Source tracking
- Profiles & Tags
- History & Behavior
- Ratings & Follow-up
Team & Integrations
Manage roles, replies, security rules, Webhooks, APIs, and website code.
- Roles & Permissions
- Quick replies
- Security rules
- Webhook, API & Code
Remote Help & Calls
Guide customers with remote help, voice, video, and file transfer.
- Remote Help
- Voice call
- Video call
- File Transfer
Marketing & Report
Use campaigns, visitor analytics, agent reports, AI reports, and ratings.
- Campaigns
- Visitor analytics
- Agent & AI Reports
- Rating analytics
